Alicia Book I Know Who You Are

  • Delivery options: Aircraft to an Australian address
  • When volition my book exist dispatched from your warehouse?
  • When will my guild arrive?
  • Tracking commitment
  • International orders
  • Commitment restrictions
  • Problems with your delivery

Christmas Order Cut-off Dates

Due to increased need during the Christmas period, there may be some delays in shipment and delivery due to loftier traffic. The table beneath is a guide to our Christmas order cut-off dates, however please check your "ESTIMATED DELIVERY Engagement" on all items ordered prior to checkout to ensure you receive your order past 24th December.

In Stock Titles

Side by side Twenty-four hour period Delivery

To Order

Dispatches in 4-five days

To Club

Dispatches in 5-14 days

To Order

Dispatches in 14-21 days

Shipping - Saver Delivery Social club Past
10th Dec
Lodge By
26th November
Guild BY
21st November
Order By
twelfth November
Shipping - Express Delivery ORDER Past
19th December
ORDER By
26th November
ORDER BY
21st November
Social club By
12th November

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Delivery options: Shipping to an Australian address

Service Price per order
Australia wide
Commitment fourth dimension1
After dispatch
Saver Delivery (Tracked)
via Australia mail service

Items in order will be sent equally soon every bit they arrive in the warehouse. Social club may come up in multiple shipments, still y'all will only be charged a flat fee.

$vii.95 two-10 days subsequently all items take arrived in the warehouse
 Limited Delivery2  (Tracked)
via StarTrack Express3

Items in gild will be sent via Express post every bit shortly as they go far in the warehouse. Order may come in multiple shipments, however y'all volition but be charged a flat fee.

$14.95 1-2 days after each item has arrived in the warehouse

one The expected delivery menstruation afterwards the order has been dispatched via your chosen delivery method.
2 Express is not available on all items.
3 Delight note this service does not override the status timeframe "Dispatches in", and that the "Commonly Dispatches In" timeframe nonetheless applies to all orders.

NB All our estimates are based on business days and assume that aircraft and commitment don't occur on holidays and weekends.

When will my book be dispatched from your warehouse?

Once nosotros receive your club we verify it, complete invoicing and prepare your item(s) before we dispatch them from our Sydney warehouse.

Yous will notice that each production page on the Web site includes an estimated delivery date range for Saver Delivery, as well equally for Express Delivery if information technology is bachelor for that production.

This Estimated Commitment date range is a combination of:

  • the time to dispatch your order from our warehouse, and
  • the time taken to ship your order to you.

In addition to the estimated commitment engagement range, on the product page y'all will find how long an item will have to be dispatched.

Dispatch fourth dimension
The fourth dimension it takes to verify the order, complete invoicing, prepare your particular(s) and dispatch.
Explanation
The dispatch time will depend on the status of your detail(due south) at our warehouse.
Immediate download

Immediate download

Digital downloads merely

Dispatches adjacent business twenty-four hours

Usually dispatches adjacent business day+

In stock at our warehouse.

Dispatches in 4-five business days

Usually dispatches in 4-5 business concern days+

Society placed with supplier, estimated arrival time to warehouse is 4-5 concern days.

Dispatches in 5-14 business days

Usually dispatches in 5-14 business concern days+

Order placed with supplier, estimated arrival time to warehouse is 5-fourteen business days.


+ All our estimates are based on business days and presume that shipping and delivery don't occur on holidays and weekends.

When will my order get in?

The Guess Delivery Date is when your order is expected to arrive at your called delivery location.

Once you lot have submitted your lodge y'all will receive confirmation and status update emails.

  • If you lodge multiple items and they are non all in stock, we will propose you of their anticipated inflow times.
  • For items not readily available, we'll provide ongoing estimated transport and delivery time frames.
  • Once your order has been dispatched from our Sydney warehouse you will receive an Order Shipped status electronic mail. This will contain your tracking information

All our estimates are based on business days and assume that shipping and commitment don't occur on holidays and weekends.

Tracking delivery

Saver Delivery: Australia post

Commonwealth of australia Post deliveries tin be tracked on route with eParcel. You lot tin track your delivery by going to AusPost tracking and entering your tracking number - your Order Shipped email volition contain this data for each parcel.

  • Commitment with Standard Australia Mail normally happens within 2-10 business days from fourth dimension of dispatch. Please be aware that the delivery fourth dimension frame may vary according to the area of commitment and due to diverse reasons, the commitment may take longer than the original estimated timeframe.
  • If you take not received your delivery following the estimated timeframe, we propose yous to contact your local post office first, every bit the parcel may exist there pending your collection.
  • If you have not received any information afterwards contact with Australia Post, please contact us to confirm that the details for delivery logged with united states of america are correct. Nosotros will and so contact you with the appropriate activity.

Express Delivery via StarTrack Express

You lot can track your delivery by going to StartTrack tracking using your consignment number. The consignment number is emailed to you lot along with the invoice at the fourth dimension of shipment.

  • Please be aware that the delivery time frame may vary according to the area of commitment - the judge commitment fourth dimension is unremarkably betwixt 1-two business days.
  • For enquiries regarding the delivery of your order, contact Star Track Client Service on 13 23 45 - and quote the higher up consignment number.
  • If you lot take non received any data subsequently contact with Star Track, delight contact united states to confirm that the address for delivery logged with united states are correct. We will and so contact yous with the appropriate action.

International delivery

To track orders sent by DHL, become to DHL tracking

International orders

Deliveries to destinations outside Australia are made by DHL courier, and cannot be made to mail role boxes. Charges for international delivery destinations are bachelor below. For international deliveries we will concord your order until nosotros can transport yous all your items at one time.

Parcel Weight New Zealand Hong Kong US & Canada United Kingdom
Up to 1kg $30 $35 $40 $45
ane.5kgs $35 $45 $fifty $lx
2kgs $xl $fifty $60 $70
2.5kgs $45 $sixty $seventy $eighty
3kgs $50 $65 $75 $90
3.5kgs $55 $75 $85 $100
4kgs $60 $80 $95 $105
4.5kgs $65 $85 $100 $115
5kgs $70 $95 $110 $125

If your social club weighs more than than 1.0kg (ii.2lb, roughly equivalent to 1 or ii paperbacks), we'll let you lot know what your delivery charge will be, and seek your approving earlier sending your gild.

Please annotation that some countries may charge the recipient duties on the 'import' of parcels from time-to-time. Equally these charges are the responsibleness of the recipient, delight cheque the customs service in your destination country to run into if charges are applicable.

To rail orders sent by DHL, go to DHL tracking

Commitment restrictions

Remote areas: Delight note that there may exist a surcharge if shipping international orders to a remote area. You tin check if the delivery address is in a remote surface area at DHL Remote Area Services.

Reshipping: If your gild is returned to us by the commitment company due to wrong or insufficient commitment details, yous will be charged the cost of reshipping the lodge. Please note that if the delivery address is incorrect and the order has been shipped, depending on the delivery option selected nosotros may not be able to modify the delivery address until the gild has been returned.

Problems with your delivery

In the event that the courier visitor fails to deliver your order due to invalid address information, they will render the order dorsum to Dymocks Online.

Dymocks Online will do their best to ensure the information y'all have input is accurate. Nosotros cannot guarantee that your order will get in at its destination if yous take non provided right address details and as much data as possible to assist the couriers when delivering due east.yard. company name, level, suite etc.

If your lodge has not yet been shipped you lot will need to ship Dymocks Online an email advising the error and requesting a change in details. If your order has a condition of "packed" or "shipped" we volition non be able to guarantee whatever alter in shipping details.

Unfortunately, you will be liable for whatever costs incurred in return to sender parcels if the information you lot provided was inaccurate.

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Source: https://www.dymocks.com.au/book/more-myself-by-alicia-keys-9781529046045

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